Barista:Empact Group-Cape Town, Western Cape

Job Description

The Main Purpose of the job

Serving customers in a polite and friendly manner, offering coffee choices, basic food preparation, cashiering and taking an active part in any unit sales promotion.

 Education and Experience required:

 Matric is essential.

  • Customer Service experience is essential.
  • Experience in a similar role would be an advantage.

 Knowledge, Skills and Competencies:

  • Knowledge of coffees and coffee beverages.
  • Knowledge of basic food preparation.
  • Communication skills.
  • Ability to work with cash.
  • Ability to work autonomously and as part of a team.

 Key areas of responsibility:

  • To provide polite and friendly service to all customers.
  • To prepare basic food items.
  • Attend to the till and deliver a great customer service experience.
  • Promote sales and specials to clients.

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