Old Mutual Is Recruiting: MFC Trainee Call Centre Agent – South Africa

Role Description / Key Performance Areas

Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.

As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.

What do we need from you?

Matric/Grade 12

6-12 months outbound call centre sales/retails sales experience

Previous financial services experience desirable

Clear credit and criminal records

Computer Literacy (MS Office)

A clear criminal and credit check

Excellent communication skills (written and verbal)

Personal Qualities

Good interpersonal skills

Customer oriented

Target and Results Driven

Remaining resilient despite setbacks

Ability to influence others

Driven by financial reward

Good time management skills

What we can do for you!

Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

So what now ?

If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential. Apply Now! <……………………>


Customer Service Orientation, Influence, Marketing, Microsoft Office, Outbound Calls, Personability, Sales, Sales Results, Target Achievement, Time Management, Written Verbal Communication

High School (Grade 12) (Required)
Closing Date

31 July 2023

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