Cosmetics Cashier – Baywest Mall

Job Description

Dis-Chem Pharmacies require a Cosmetics Cashier for their Baywest Store, to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.

Minimum Requirements:

  • Grade 12 / Matric
  • A minimum of 6 months’ experience cashier/till operations experience
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language
  • Basic customer service
  • Willing and able to work retail hours

Job Description:

  •  Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place
  • If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products
  • Escalate serious and unresolved customer complaints to manager
  • Serve customers and implement a high standard of customer care and service
  • Establish a professional relationship with customers
  • Ensure personal and colleague’s hygiene and presentation
  • Carry out and manage the Dis-Chem 5 star communication principles
  • Refer cosmetic sales queries to the Cosmetic Consultant
  • Be responsible for accurate cash flow

  • Ensure that all line voids and price changes are approved and signed by a supervisor
  • Exchange merchandise for customers and accept return goods by customers when authorized to do so
  • Transact all purchases – receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
  • Answer questions regarding the store beauty merchandise when asked
  • Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
  • When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:

  • Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
  • Ensure that displays are present in an attractive manner
  • Ensure that all goods are correctly priced and labeled
  • Adhere to stock layout principles
  • Ensure that merchandising displays in cosmetics area are faced up and stocked
  • Ensure that the right shelf price takers are displayed
  • Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
  • Be alert and verify all payments according to Dis-Chem verification procedure
  • Adhere to Dis-Chem security policies and procedures
  • Ensure the use of your code and password is restricted to only you, is safe and is changed regularly

  • Ensure all out going stock/ items are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially and only discuss it with management
  • Be alert, recognize and report suspicious behaviour to management
  • Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
  • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy
  • Adhere to Dis-Chem Policies and Standard Operating Procedures
  • Adhere to Health and Safety rules and regulations
  • Adhere to Dis-Chem Uniform and personal appearance policy


  • Promotions, personal selling, sales targets, customer liaison, product knowledge.
  • In-depth knowledge of operating cash registers, and maintaining cash drawers
  • Knowledge of processing sales, refunds and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving
  • Analyse basic reports
  • Trustworthy and honest
  • Time management 


  • Third additional language

Special conditions of employment:

  • Willing and able to work retail hours
  • Reliable transport and/or reside in close proximity to the store
  • South African Citizen
  • Clear credit and criminal records

Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account 


Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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